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Why this module exists. Vendor audits — both being audited by your customers and auditing your vendors — are now a routine activity for any Indian B2B SaaS or service provider. This module covers both sides: surviving customer audits without operational disruption, and conducting effective vendor audits without becoming a bureaucratic obstacle.
Why this module exists. Enterprise customers increasingly conduct annual security audits of their critical vendors. Done well by both parties, this is efficient and effective. Done badly, it consumes hundreds of hours and produces no real assurance. This module covers what works.
Being audited — the customer-driven audit
The typical customer audit pattern for SaaS vendors:
- Customer sends a security questionnaire (SIG, CAIQ, or custom) — 200-500 questions.
- Customer requests evidence — SOC 2 report, ISO 27001 certificate, pentest summary, breach disclosures.
- Customer schedules a virtual or on-site audit — 1-3 days of meetings.
- Customer issues findings; vendor responds with remediation plan.
- Findings closed; audit closure document issued.
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